In hospitality, card payments, order apps, kitchen printers and guest Wi-Fi all depend on stable connectivity. We design FTTP, SOGEA or Leased Line connectivity with 4G/5G failover, segmented VLANs for POS vs guest traffic, and sensible PCI-aware firewall policies. The goal: quick checkouts, smooth table service and happy guests.
Key takeaways
- Right access: FTTP for speed, SOGEA where fibre isn’t live, Leased Line for guaranteed uptime.
- POS reliability: prioritised traffic, wired where possible, with 4G/5G backup.
- Guest Wi-Fi: separate SSID/VLAN, content filtering, bandwidth caps and device isolation.
- Order apps & printers: QoS for handhelds; kitchen printers on wired LAN where possible.
- Security/PCI: least-privilege firewall rules and logging; no cardholder data on guest VLANs.
Connectivity options: FTTP, SOGEA or Leased Line
FTTP delivers gigabit-class downstream for busy dinner services and streaming promos. SOGEA is a cost-effective data-only line that’s ideal for small sites. Leased Lines add symmetrical bandwidth and SLAs for venues where uptime is non-negotiable.
POS terminals, order apps & kitchen printers
We separate POS traffic and give it priority. Handhelds for order apps get QoS and strong Wi-Fi in dining areas; kitchen printers are wired where possible for reliability. If Wi-Fi printing is needed, we keep it on a secured staff SSID.
Guest Wi-Fi — fast, safe & brand-friendly
- Separate SSID/VLAN for guests with rate-limits and client isolation.
- Content filtering and safe DNS, splash page branding and simple AUP.
- Band steering and channel planning to maximise capacity at peak times.
4G/5G failover & uptime
We add 4G/5G backup for card machines and POS so service continues if the primary broadband drops. Alerts notify managers if failover is active, and usage is capped to protect data allowances.
Security & PCI considerations
We implement least-privilege firewall policies, keep POS on its own VLAN, and restrict east-west traffic. Central logs support audits. Staff devices authenticate securely; guest devices can’t see each other or POS systems.
Multi-site management & analytics
For groups and franchises, we standardise SSID naming, monitor AP health, and provide analytics on usage, dwell time and peak load, helping with staffing and marketing decisions.
Related guides
FAQs
Will guest Wi-Fi slow down card payments?
No — POS traffic is prioritised and sits on a separate VLAN. Guest bandwidth is rate-limited and isolated.
Do we need a Leased Line?
For high-turnover sites or venues with frequent events, a Leased Line’s SLAs and symmetrical speeds are worth it. Smaller sites do well with FTTP or SOGEA plus 4G/5G failover.
Can we brand the Wi-Fi splash page?
Yes — we can add your logo, colours and a simple acceptable-use prompt. We also enable content filtering for safety.