IVR & Call Queues
Auto attendants, skills routing, wallboards and SLAs to keep answer times down.
Enterprise-grade 3CX — simple to use, powerful under the hood
We design, deploy and support 3CX for UK businesses. From SIP trunks and Direct Routing to Teams, to IVR, queues, recording and wallboards, we build reliable voice platforms with QoS, VLANs, and 4G/5G failover.
Recording & Compliance
Announce, pause/redact, retention and role-based access for PCI/PII and QA.
.png)
Softphones & Devices
Windows/Mac/iOS/Android apps, SIP handsets and DECT — provisioned centrally.
Get an Instant Quote
3CX combines enterprise features with easy management. We handle number porting, SBCs, encryption (TLS/SRTP) and QoS, then train your team and provide UK-based support.
Deployment options
- Cloud 3CX — fast rollout, elastic capacity and low maintenance
- On-prem — local integrations, paging/doors and granular control
Integrations
- Microsoft Teams interop via Direct Routing/SBC
- CRM pop, call tagging and analytics exports
Rollout approach
- Audit numbers, call flows and devices
- Build tenants, trunks and SBCs; validate codecs, TLS/SRTP
- Wave cutover with temporary diverts and hypercare
Related services
Add SIP trunks, enable Teams Calling, or protect the edge with managed firewalls & security.