Connectivity & Telephony Migration
Switch Business Broadband with Zero Downtime
Parallel installs, SD-WAN/policy routing, SIM backup and a clean DNS cutover.
Updated 29 Aug 2025 ConnectivityLeased Line vs FTTP — Which One?
SLAs, symmetry, uptime and when an upgrade actually pays for itself.
Updated 27 Aug 2025 TelephonyVoIP Migration Checklist — 3CX & Teams
Audit, porting, SBC/Direct Routing, call flows, QoS and go-live plan.
Updated 29 Aug 2025Offices
QoS for Voice & Video
Stop choppy calls with DSCP EF, WAN queueing and guest Wi-Fi shaping.
Updated 28 Aug 2025 OfficesRolling Out Microsoft Teams Calling
Direct Routing/SBCs, number porting, call flows and zero-downtime migration.
Updated 22 Aug 2025 OfficesWhen to Choose a Leased Line
SLAs, symmetrical bandwidth and resilience for busy sites and HQs.
Updated 28 Aug 2025Restaurants
Business Broadband, POS & Guest Wi-Fi
FTTP/SOGEA, VLANs, content filtering and 4G/5G failover for service continuity.
Updated 23 Aug 2025 RestaurantsVoIP for Bookings — IVR & Queues
Protect reservations with IVR, queueing, message-on-hold and voicemail-to-email.
Updated 29 Aug 2025 RestaurantsMulti-Site 4G/5G SIM Backup
Automatic failover for POS and order apps with SD-WAN and central reporting.
Updated 28 Aug 2025Retail
4G/5G Backup & Automatic Failover
Keep POS, payments and click-and-collect online during outages.
Updated 29 Aug 2025 RetailSOGEA vs FTTP — Rollout Strategy
Choose the right access per store, add SIM failover and central reporting.
Updated 28 Aug 2025 RetailCentralised VoIP & Call Flows
Head office control of IVR, queues, opening hours and reporting.
Updated 28 Aug 2025Warehouses
Wi-Fi for Handheld Scanners
Roaming, heatmaps, AP placement and band planning for WMS apps.
Updated 29 Aug 2025 WarehousesFibre & Broadband Options
FTTP vs SOGEA vs Leased Lines, plus SIM backup and VLAN/QoS design.
Updated 29 Aug 2025 WarehousesVoIP in Loud Environments
Rugged SIP/DECT, ANC headsets, paging and QoS around machinery.
Updated 29 Aug 2025Care Homes
FTTP & Wi-Fi Coverage
Heatmaps, roaming and VLANs for staff vs resident Wi-Fi.
Updated 25 Aug 2025 Care HomesNumber Porting & Migration
Staged ports with temporary diverts and zero-downtime cutover.
Updated 24 Aug 2025 Care HomesVoIP: Call Recording & Alerting
Safety, compliance and escalation rules for care settings.
Updated 24 Aug 2025Charities
VoIP Grants & Discounts
Funding pointers and platform choices for non-profits.
Updated 26 Aug 2025 CharitiesRemote Volunteers & Telephony
Softphones, call routing, logging and safeguarding.
Updated 26 Aug 2025 CharitiesData Security & Recording
GDPR, role-based access and redaction in call recordings.
Updated 26 Aug 2025FAQ
Can you tailor these guides to our sites and workflows?
Yes — every guide can be turned into a site-specific plan. Start with a quick call and we’ll map dependencies, risks and rollout steps for your locations. Request a tailored plan.
Do you help with number porting and zero-downtime migration?
Absolutely. We stage ports in waves with temporary diverts, test windows and a rollback plan. See our VoIP migration checklist and zero-downtime broadband switch.
Teams or 3CX — which should we choose?
Teams is ideal if you’re deep in Microsoft 365. 3CX offers rich call-centre features and handset choice. We deploy both; we’ll recommend based on your users and reporting needs. See this guide.
Can you survey Wi-Fi for warehouses, care homes or multi-site retail?
Yes — we run predictive and on-site surveys with heatmaps, roaming tests and antenna planning. Start with Wi-Fi for scanners or care home coverage.
What if we need help right now?
Call us on 0333 355 3131 or request a callback. We can stabilise connectivity with SIM failover, apply QoS, and schedule ports or cutovers out of hours.